Call Center Agent, Hybrid Position

As a Call Center Agent, you will:

Review account status information thoroughly by using the tools available and find the best solution for the customer where applicable. Take necessary follow up actions until the customer issues are fully resolved.

What You'll Do:

Engage with customers on all inbound/outbound calls, emails, and other channels of communication applicable and or supports to update customer’s account information.

Skills and Abilities:

Excellent Communication Skills: You should be able to speak clearly, listen actively, and communicate effectively both verbally and in writing. Candidates should have a level of English proficiency equivalent to CEFR B2.-Requerimientos- Educación mínima: Educación Básica Primaria
años de experiencia
Idiomas: Inglés
Edad: entre 18 y 99 años
Conocimientos: Atención telefónica, Inglés, Servicio al cliente, Teams
Palabras clave: callcenter, teleoperador, telefonista, telephonist, telefonico, demostrador, feriante, viajante, agent, representative, agente, representante